Alethea’s SWAT WiCheck product line helps you validate the user experience at scale. We help you understand the points of friction that customers face when using your WiFi network. From the log in process to streaming videos on YouTube, we quantify user experience. This helps you understand what are the issues in your network even before customers turn up in numbers.
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Wi-Fi is now a necessity in the hospitality industry. Guests judge their overall experience by the availability of good quality Wi-Fi connections.
This is even more so when your target includes the business traveler. The expectation is a stable, secure connection, available in the entire property. When there are conferences and events, the demand on the network should not affect the implied SLA.
Wherever they are, guests expect uninterrupted connectivity. They are always online, and they should not feel any drop in service quality. Bad Wi-Fi can easily earn you bad reviews.
Avoid all this and unpredicted trouble by partnering with us to ensure a happy customer.