Assessing the user experience provided by Service Providers’ offerings continues to be a high priority challenge. Ensuring that the functionality you promise is delivered will decide the future of your business success. To understand the stability and reliability of your Wi-Fi offering, you need to test the possibility of a maximum performance, maintained over weeks. Your end users are not predictable. In real life, this translates to the need for a solid verification of the myriad use cases that you expect to see in the field. With Alethea’s tailored Solution portfolio, Service Providers can expect to minimize all these and reproduce issues reported in the field.
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Service Providers are going through the rollout of two new technologies within the same year. Unique technical challenges await as you upgrade to the next generation – Wi-Fi 6 & 5G – where underlying standards, products, and designs continue to evolve and mature. To add complexity in the offering, 5G will be deployed, initially, with Wi-Fi as the front end technology.
Expectations set by the industry are quite high. Any glitch in user experience at rollout will damage your existence, long term. That includes performance as well as stability – multi gig throughput for weeks at a time. It becomes imperative that the end-to-end user experience is fully validated before real users come on board. As the technology matures, there will be a surge in demand of support from the user base.