For busy executives, flights are their precious downtime, when they could relax without being disturbed. Unfortunately, those days will be over soon…
Welcome to the world of connected aircraft…
Stay connected with the world 36,000 feet above via WiFi.
For travelers from a few years ago, updating their facebook while inside a long haul flight may seem extreme. But for the current generation of travelers, the expected WiFi experience in the air is the same as what they expect on the ground.
As per Gogo’s Global Traveler study The Travelers of Tomorrow, 90% of future travelers have preferred airline, but 48% said they would choose another airline if WiFi is not available on their preferred flight.
Passengers are clear with their expectations:
High-Quality Inflight WiFi is no longer a luxury, it’s a necessity.
How would you then benchmark Passenger Experience (PaxEx) and ensure that you retain your competitive edge? How will you ensure that every service that you deploy over WiFi works as expected?
Measuring What You Promise
SWAT WiCheck is here to solve this problem!
SWAT WiCheck is a modular and programmable multi-client simulator that can scale from 10s of clients to 1000s. WiCheck supports up to 4×4 802.11ac Wave 2 technology, runs real applications, has exhaustive security test options, validates digital rights management video streams & emulates real user behavior. All this is packaged in a quiet box small enough to be carried around.
What to Validate?
With WiCheck, it’s easy to validate the user experience when 100’s of passengers browse multiple websites simultaneously. Built in reports and automation systems allow you to model traffic patterns at different points in a flight and generate insights into what needs to be fixed to deliver the PaxEx you have committed.
Passengers in aircraft may use WiFi to post on social media, complete work tasks, browse the web, download files, and more. WiCheck emulates real application traffic streams to validate the end to end network experience. With WiCheck the specific traffic mix on a given route and at a given time can be created. This helps you understand the PaxEx at every point in a sector
Security is a major factor to consider in wireless networks. WiCheck supports major security standards from WPA2 to SIM based authentication. The box can optionally act as a group of malicious clients and try to take down the system
Captive Portal Logins
When 100’s of passengers in an aircraft login to the network simultaneously, does the infrastructure stand up to it? WiCheck validates user login options exhaustively through measuring connection speeds, network response, login time, captive portal page load time, user categories, user rights and more.
WiCheck can stand in for 100s of users, is small enough to be carried around, and gives exhaustive coverage of WiFi features and functionality. With a single box, it is now possible to test everything from connection times, to roaming to advanced features such as Channel Switch and load balancing
In-Flight Entertainment systems are critical to customer satisfaction, especially on long haul sectors. Now the IFE is completely dependent on the WiFi network. How well do videos play when other traffic is also present? Is the network prioritizing different traffic streams appropriately? Will the experience degrade compared to what customers are used to with seat back systems? SWAT WiCheck can help answer all these questions